Privacy Policy

At SS Hospital, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website:

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

  • Book or request a hospital appointment
  • Contact us through our website
  • Submit an enquiry or request
  • Subscribe to our email updates
  • Request information about our services

This information may include:

  • Name
  • Phone number
  • Email address
  • Appointment details
  • Enquiry or message details
  • Other information you choose to provide

We may also automatically collect limited technical information such as your IP address, browser type, device information, website pages visited, and general usage information.

2. How We Use Your Information

The information collected may be used to:

  • Schedule and manage appointments
  • Respond to your enquiries and requests
  • Provide information about our healthcare services
  • Communicate with you regarding your appointment or enquiry
  • Improve our website and services
  • Send healthcare-related updates or communications where you have subscribed
  • Maintain website security and prevent misuse

We will not use your personal information for purposes unrelated to the services or communication described above without appropriate permission or a lawful basis.

3. Medical and Health Information

If you voluntarily provide medical or health-related information through our website or during an enquiry, we will handle such information with appropriate care and confidentiality.

Please avoid submitting sensitive medical information through general website forms unless specifically requested or provided through an appropriate secure channel.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

Cookies may help us understand how visitors use our website and which pages are most useful.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

SS Hospital does not sell or rent your personal information.

We may share information with trusted service providers, technology providers, or other parties when reasonably necessary to:

  • Operate our website
  • Manage appointments and enquiries
  • Provide requested services
  • Maintain website security
  • Comply with applicable legal or regulatory requirements

Where required, such parties are expected to handle information appropriately and only for the relevant purpose.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

SS Hospital is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

8. Children’s Privacy

Our website is not specifically intended for children to independently submit personal information.

If personal information relating to a child is required for healthcare or appointment purposes, it should be provided by a parent, guardian, or authorized representative where applicable.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining records, resolving enquiries, complying with legal requirements, and protecting our legitimate interests.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise concerns regarding the handling of your personal information

To make a privacy-related request, please contact us using the details provided below.

11. Changes to This Privacy Policy

SS Hospital may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, or privacy practices.

Any updates will be published on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

SS Hospital:
Plot 24, Sector-14,
Main Road, Karnal, Haryana

Phone: 0184-4048600
Website: https://sshospitalkarnal.com/